Leadership Reflections

The average Canadian lives to be 80 years old.  Organizations, however, can potentially live forever, but will they?  Just like humans, they have lifecycles that ultimately end in death.  But unlike humans, organizational death can be avoided by jumping on to a new lifecycle.  The time to jump is: before you need to, before you are desperate, while you are still strong, when [...]

Before I left on my sabbatical trip, someone said to be curious and to enjoy the moments. On Thursday I drove up the coast north of Sydney intending to visit Waratahpark Earth Sanctuary, where I could see samples of Australian wildlife in their natural habitats. I plugged the name into my GPS, found it in [...]

Now there came a day when, in the court of the King, His heavenly subjects were before Him and Satan was found to be among them again.  The crowd murmured against him, but Satan, though defeated, had not yet reached the end of his time.  And seeking to spread his misery, he approached the King.  [...]

Here are my thoughts on the latest attempt to rate charities by MoneySense.  Overall, I think the approach is better than others we’ve seen in Canada because they went beyond the information available in the T3010 government return and asked the charities to complete a survey on topics such as governance, privacy and transparency.  They also [...]

Would you like to know what your supporters really think of your charity?  Tired of paying big bucks for marketing surveys?  Here’s a book that I think offers a great solution.  We tried its recommendations at CCCC in January 2008 and got excellent results. The book is The Ultimate Question by Fred Reichheld.  The premise is that [...]