{"id":21982,"date":"2016-05-13T10:04:41","date_gmt":"2016-05-13T14:04:41","guid":{"rendered":"https:\/\/www.cccc.org\/news_blogs\/?p=21982"},"modified":"2016-10-20T13:20:35","modified_gmt":"2016-10-20T17:20:35","slug":"talkin-bout-my-generation","status":"publish","type":"post","link":"https:\/\/www.cccc.org\/news_blogs\/hr\/2016\/05\/13\/talkin-bout-my-generation\/","title":{"rendered":"Talkin&#8217; &#8216;Bout My Generation"},"content":{"rendered":"<h2><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-21987\" src=\"https:\/\/i0.wp.com\/www.cccc.org\/news_blogs\/wp-content\/uploads\/2016\/04\/Group-of-happy-diverse-people-impact.jpg?resize=300%2C200&#038;ssl=1\" alt=\"Group of happy diverse people-impact\" width=\"300\" height=\"200\" srcset=\"https:\/\/i0.wp.com\/www.cccc.org\/news_blogs\/wp-content\/uploads\/2016\/04\/Group-of-happy-diverse-people-impact.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.cccc.org\/news_blogs\/wp-content\/uploads\/2016\/04\/Group-of-happy-diverse-people-impact.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.cccc.org\/news_blogs\/wp-content\/uploads\/2016\/04\/Group-of-happy-diverse-people-impact.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.cccc.org\/news_blogs\/wp-content\/uploads\/2016\/04\/Group-of-happy-diverse-people-impact.jpg?w=1250&amp;ssl=1 1250w, https:\/\/i0.wp.com\/www.cccc.org\/news_blogs\/wp-content\/uploads\/2016\/04\/Group-of-happy-diverse-people-impact.jpg?w=1875&amp;ssl=1 1875w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/h2>\n<p>&nbsp;<\/p>\n<h2><strong>Connect four<\/strong><\/h2>\n<p><strong>Mandatory retirement<\/strong>\u00a0legislation in Canada has been gone for a while now. \u00a0And that&#8217;s a good thing. \u00a0Older workers\u00a0have much to offer in terms of the knowledge they have acquired over their careers, and are\u00a0a valuable\u00a0<strong>talent pool<\/strong>\u00a0for Christian charities to draw from. \u00a0And while there are many reasons why older Canadians choose to continue working, their\u00a0delayed retirement\u00a0has resulted in organizations\u00a0having up to four generations in the workplace. \u00a0These generations and their approximate years of birth are:\u00a0<strong>Silent Generation<\/strong>\u00a0(early 1920&#8217;s to early 1940&#8217;s),\u00a0<strong>Baby Boomers<\/strong>\u00a0(1946-1964),\u00a0<strong>Generation X<\/strong>\u00a0(early 1960&#8217;s to early 1980&#8217;s) and the\u00a0<strong>Millennials<\/strong>\u00a0(early 1980&#8217;s to early 2000&#8217;s). This\u00a0multi generational workforce represents a tremendous opportunity for charities, but is not without its\u00a0challenges.<\/p>\n<h2><strong>Millennials<\/strong><\/h2>\n<p>The newest and perhaps most\u00a0<strong>disruptive<\/strong>\u00a0generation in terms of challenging long held workplace norms are known as Millennials, or\u00a0<strong>Generation Y<\/strong>. Millennials already occupy senior leadership positions in some\u00a0organizations (think\u00a0Mark Zuckerberg of Facebook) and exert considerable\u00a0<strong>influence<\/strong>\u00a0on Canadian society as a whole. \u00a0The outcome of our country&#8217;s most recent federal election was most certainly influenced by Millennials who turned out in record numbers to vote.\u00a0\u00a0Millennials have influenced the types of worship songs we sing in our\u00a0<strong>Churches<\/strong>, and are also making their presence felt in Christian workplaces with their preference for things like\u00a0<strong>flexible<\/strong>\u00a0work arrangements and continuous\u00a0<strong>feedback<\/strong>.<\/p>\n<p>According to Statistics Canada, Millennials are now the largest\u00a0<strong>demographic<\/strong>\u00a0in Canada&#8217;s workforce. \u00a0This demographic is often portrayed by various thought leaders and business gurus as having\u00a0<strong>unrealistic expectations\u00a0<\/strong>that can drive their older\u00a0colleagues&#8230;well&#8230;nuts! \u00a0For example, Millennials often have very different expectations when it comes to things like\u00a0<strong>career progression,\u00a0<\/strong>as well as when and where\u00a0work gets done. \u00a0<strong>Entitlement\u00a0<\/strong>is a word that seems to have become synonymous with Millennials.<\/p>\n<p>Before we go any further it must be said that these are simply generalizations, and it is human nature to try to\u00a0categorize things\u00a0to make sense of our world. \u00a0Not all Millennials want to work from home or be promoted to senior leadership positions in their first year of employment. \u00a0I personally think too much emphasis has been placed on how different each generation is from the other, and that we are still more alike than we realize. \u00a0Our Christian\u00a0faith is a bond that we share and transcends generational differences in that we are all seeking to do our work\u00a0as unto the Lord.<\/p>\n<p>While we all need to be intentional about\u00a0fostering positive working relationships, I am going to suggest that there are three\u00a0highly impactful\u00a0things that Boomer and Gen X leaders can do to lead the way and work\u00a0in\u00a0<strong>harmony<\/strong>\u00a0with their Millennial colleagues. \u00a0It could be that you are doing some of these already!<\/p>\n<h2><strong>1. \u00a0Manage\u00a0career progression expectations<\/strong><\/h2>\n<p>Christian charities tend to be fairly flat in terms of\u00a0<strong>hierarchy<\/strong>, which means that professional\u00a0<strong>development<\/strong>\u00a0will look like more of a\u00a0<strong>latticework<\/strong>\u00a0than climbing the career\u00a0ladder of years gone by. Combined with the fact that many ministry workers have chosen to delay their retirement, fewer career progression opportunities are\u00a0currently available to Millennials. \u00a0Having said that,\u00a0there is still much that Baby Boomer and Gen X leaders can do to positively manage Millennial expectations around career progression.<\/p>\n<p>Being fairly close in age to the Millennial cohort myself, I can say that it is a powerful thing when a leader invests their time to understand where their team members want to develop and grow and to help them\u00a0discern their ministry\u00a0<strong>calling<\/strong>. Learning new skills, challenging\/interesting assignments and getting to work with others who excel at what they do can all be powerful motivators for Millennials to stay with a charity. \u00a0And while that next promotion\u00a0might not yet be available, leaders may want to consider the following as opportunities to\u00a0<strong>engage<\/strong>\u00a0and\u00a0<strong>retain<\/strong>\u00a0their Millennial colleagues:<\/p>\n<ul>\n<li><strong>Development plans<\/strong>\u00a0&#8211; together with the employee, create a development plan that identifies their short\/medium\/longer term ministry goals, and what supports might be needed to help get them there. Development planning lets the employee know that they have a path forward with your ministry, and that the charity is committed to their continued learning and growth.<\/li>\n<li><strong>Stretch assignments\u00a0<\/strong>&#8211; this could include having a staff member\u00a0make a presentation to the Board, or having them backfill for a more senior employee who is on vacation, sabbatical or some other kind of leave.<\/li>\n<li><strong>Job rotation\u00a0<\/strong>&#8211; more senior roles require a broader perspective of how the charity&#8217;s\u00a0various functional areas (e.g. operations, finance, marketing etc.) work together. \u00a0Providing an employee with exposure to these areas is an invaluable professional development experience.<\/li>\n<\/ul>\n<h2><strong>2. \u00a0Commit to making regular one to one conversations a priority<\/strong><\/h2>\n<p>Thanks to the internet, Millennials have grown up in a time of unprecedented\u00a0<strong>connectivity<\/strong>\u00a0to the world around them. Smart phones, social media, online gaming and\u00a0<strong>crowdsourcing<\/strong>\u00a0all make it\u00a0possible to receive\u00a0<strong>real time<\/strong>\u00a0feedback on ideas and decision making. \u00a0Understanding the Millennial context can certainly go a long way in helping leaders support these employees with their need for ongoing <strong>feedback<\/strong>.<\/p>\n<p>For Millennials, this desire to receive continuous feedback carries over into the workplace, and because\u00a0<strong>performance<\/strong>\u00a0review discussions typically only occur at fixed intervals throughout the year, they need to be supplemented with ongoing one to one conversations.\u00a0 For further details on conducting effective one to ones, please see my previous blog post called\u00a0<a href=\"https:\/\/www.cccc.org\/news_blogs\/chris\/2016\/01\/06\/are-one-to-ones-part-of-your-leadership-tool-kit\/\">Are one-to-one&#8217;s part of your leadership tool kit?<\/a><\/p>\n<p>One to one conversations are an excellent\u00a0vehicle to discuss what is going well and not so well and helping leaders to understand if additional resources are needed or if the employee is at an impasse. Leaders can provide coaching and feedback in the moment which allows the employee to correct course if things are off track. \u00a0This\u00a0kind of real time feedback is much more\u00a0valuable than trying to reflect back months later during performance review time.<\/p>\n<p>Staff member <strong>recognition<\/strong> is an important kind of\u00a0feedback and one to one conversations can\u00a0be used to reinforce what the employee is doing particularly well. \u00a0Many of the suggestions in my blog post called\u00a0<a href=\"https:\/\/www.cccc.org\/news_blogs\/chris\/2016\/03\/23\/7-tips-for-effective-staff-member-recognition\/\">7 tips for effective staff member recognition<\/a>\u00a0will enable leaders to recognize their Millennial staff members in ways that are particularly\u00a0meaningful to them.<\/p>\n<h2>\u00a03. \u00a0Tackle the question of where\u00a0and when work gets done<\/h2>\n<p>With the always on, always connected nature of today&#8217;s technology, it is little wonder that the lines between work and personal life get blurred. \u00a0More than ever before, technology is allowing us to work from anywhere, any time\u00a0and Millennials in particular tend to\u00a0place a high value on <strong>flexible<\/strong> work arrangements.<\/p>\n<p>I would encourage charities to create guidelines around how these kinds of requests will be evaluated, and communicate these guidelines to staff to ensure\u00a0clarity and understanding. \u00a0Here are some filters you may want to consider when evaluating requests for flexible work arrangements:<\/p>\n<ul>\n<li>What role or function does the employee perform within the organization?<\/li>\n<li>How would this impact the charity&#8217;s ability to maintain service standards?<\/li>\n<li>Has the employee successfully completed their probationary period?<\/li>\n<li>Is the employee&#8217;s performance meeting expectations?<\/li>\n<\/ul>\n<p>In general, requests to work remotely should be considered on a case by case basis, as some roles may be more conducive to working remotely than others. \u00a0For example being flexible and responsive are key qualities that enable pastors to meet the needs of their congregants and broader community in a caring and timely way. \u00a0Visiting someone in hospital or providing counselling often don&#8217;t fall neatly into regular business hours, making flexible work arrangements a necessity. \u00a0In other roles, creating a consistent donor or client\u00a0experience may impact whether or not an employee can effectively conduct their work remotely.<\/p>\n<p>Whether flexible work arrangements are a good idea or a bad idea\u00a0really depends on the context that your charity operates in. \u00a0Regardless of which approach your charity takes, being transparent and consistent in how your policy is applied will go a long ways to reducing friction with Millennial staff members on this issue.<\/p>\n<h2>Looking ahead<\/h2>\n<p>Millennials are continuing\u00a0to grow as a workplace demographic, and bring with them a desire to make a difference in their world. \u00a0This is good news for Christian charities. \u00a0Like each generation before, Millennials\u00a0have grown up within a context that has shaped how they think about work and caused them to form ideas and opinions that may be quite different than those of Gen X and Baby Boomers.\u00a0 Older generations can learn much from this demographic, like asking a Millennial to\u00a0mentor them in how to better leverage technology like social media. Generational differences in the workplace are nothing new, but seeing these differences as a strength and being open to new ways of doing things represents a tremendous opportunity for charities.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>  Connect four Mandatory retirement\u00a0legislation in Canada has been gone for a while now. \u00a0And that&#8217;s a good thing. \u00a0Older workers\u00a0have much to offer in terms of the knowledge they have acquired over their careers, and are\u00a0a valuable\u00a0talent pool\u00a0for Christian charities to draw from. \u00a0And while there are many reasons&#8230; <a href=\"https:\/\/www.cccc.org\/news_blogs\/hr\/2016\/05\/13\/talkin-bout-my-generation\/\" class=\"linkbutton\">More<\/a><\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ts_fic_featured_image_caption":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[314,332,331],"tags":[],"series":[],"class_list":["post-21982","post","type-post","status-publish","format-standard","hentry","category-generational-thinking","category-staff-retention","category-talent-acquisition"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Talkin&#039; &#039;Bout My Generation - CCCC Blogs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cccc.org\/news_blogs\/hr\/2016\/05\/13\/talkin-bout-my-generation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Talkin&#039; &#039;Bout My Generation - CCCC Blogs\" \/>\n<meta property=\"og:description\" content=\"&nbsp; Connect four Mandatory retirement\u00a0legislation in Canada has been gone for a while now. \u00a0And that&#8217;s a good thing. \u00a0Older workers\u00a0have much to offer in terms of the knowledge they have acquired over their careers, and are\u00a0a valuable\u00a0talent pool\u00a0for Christian charities to draw from. \u00a0And while there are many reasons... 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Connect four Mandatory retirement\u00a0legislation in Canada has been gone for a while now. \u00a0And that&#8217;s a good thing. \u00a0Older workers\u00a0have much to offer in terms of the knowledge they have acquired over their careers, and are\u00a0a valuable\u00a0talent pool\u00a0for Christian charities to draw from. \u00a0And while there are many reasons... 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